About us

About SorenessFlow
SorenessFlow is a home wellness brand operated by Guangzhou Leshengying Trading Co., Ltd. We focus on providing comfort-oriented massage chairs designed to support relaxation and everyday recovery routines at home.

Our Mission
Our goal is simple: make it easier for customers to enjoy a more comfortable daily life with thoughtfully selected products, clear information, and responsive support.

Where We Serve
We primarily serve customers in the United States through our online store. Our business entity and support team are based in Guangzhou, China, and we provide customer service in English via email and phone.

Product Information & Responsible Use
Our products are designed for general comfort and relaxation. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have any health concerns, please consult a qualified professional before use.

Shipping & Customer Support
We provide order updates and tracking after purchase. For shipping timelines, returns, and refunds, please refer to our Shipping Policy and Return & Refund Policy pages.

Contact Us
Email: service@sorenessflow.com
Phone: +86 13088889732
Business Address: Room 401, No. 1, Lane 1, Xicheng Road, Licheng Street, Zengcheng District, Guangzhou, Guangdong 511300, China
Support Hours: Mon–Fri, 8:00 AM – 6:00 PM (GMT+8)